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COVID-19 : Click here to check the latest service updates

 

Because of the health emergency of COVID19, our absolute priority is the safety of our customers and employees. Read these measures and recommendations to enjoy a quiet and safe stay in our car parks.

Measures taken to ensure a safe trip for everyone

For your safety (mandatory measures)

Face masks are mandatory inside the Shuttle

The use of face masks is mandatory inside our shuttles and in public areas where it is not possible to maintain the safety distance. Remember to bring your face mask from home!

Keep the minimum distance

You must respect the signs of separation between people in designated areas.

Follow our employees instructions

Follow the security instructions of our employees at all times.

 

For the safety of all (measures adopted)

Your safety is our top priority

Increased cleaning

We have increased cleaning and disinfection of common areas, lockers and Minibuses, which are disinfected after each way.

Disinfection Point

You will find hydroalcoholic gel dispensers in all public areas of the parking and inside the minibuses.

Follow the distance-indicators

To facilitate safe distance, you will find indicators that mark on the ground where wait your minibus to the terminal.

Box office measures

Our box office staff will attend using personal protective equipment, according to health regulations.

Shuttle service (Express)

For customers of our shuttle service (aparca&go Express) the driver of the minibus will load and unload your luggage for you, using disposable gloves after each service.

Valet Service (Premium)

For our customers the Valet Service (aparca&go Premium) our drivers will be wearing gloves at all times and they will disinfect the contact surfaces of your vehicle in front of you at the time of delivery of the car at the terminal. More information about measures to Premium customers.

 

Recommendations

Follow this extra recommendations for a safe and pleasant journey

Fast Lane

In centers where available, use the fast lane to save you passing through the box office. More information on the fast lane

Pay with credit card

Pay your reservation with credit card by creating a registered user and adding credit card as payment method. Save yourself going through the box office at the exit and earn points that you can exchange for future disccounts.

Contact us!

If you have questions about any aspect related to your safety, do not hesitate to contact us (custormer@aparcandgo.com). We will be happy to assist you.

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