Parking Madrid Atocha Station

Frequently asked questions about our Madrid-Atocha Station

• Do I need to book?

  It is highly recommended, this way you can be sure that you will always have a place available for you.

• Do I need to leave my car keys?

  You do not have to leave your vehicle keys unless; book a Car Service, car wash or other extra service from aparca&go, or we are in a period of high occupancy in the car park and in that case when making the reservation you will be notified.

• How far is the car park from the station?

  300 metres from Atocha and AVE Station. You can walk there, or we’ll take you there on our shuttle bus.

• ¿Se debe pagar por anticipado?

  No, you pay on your return. We accept most credit cards.

• How do I get an invoice?

  Register as an aparca&go user and you will always have your invoices available in your user panel. You can also request your invoice when you leave the car park.

• What services are available for my car?

  Take advantage of the fact you are travelling and enjoy all kinds of maintenance services: your car’s official annual inspection, replacement of oils, fluids, lubricants, replacement of filters, brake pads, brake discs, battery replacement, wiper blade replacement, and we even get your ITV done without you having to worry. If we don’t have the service you are looking for, don’t hesitate to get in touch!

• I don’t know my return day, date or time. Can I book?

  We understand that sometimes you may not know your return date and also, plans can change. In order to be able to offer you the best possible service, we need to know your arrival date and time. If you don’t know, you can choose an approximate date and day and then change it when you have the definitive information. If you are an aparca&go registered customer you have the option to change the arrival date and time as many times as necessary, via our app or website.

• What are the dimensions of the spaces and what is the height of the car park?

  The measurement of our squares is 2.50 m wide and 5.50 m deep. The height of our parking is 2 m.